The Mobiz platform allows for seamless and secure payments through both our integrated payment partners, as well as through third-party unique payment links.
Use cases for integrated payment partners include:
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Statements
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Collections
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Initial payments, e.g. loans
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Co-payments for insurance
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Delivery fees
Use our integrated payment partners, or provide a unique payment link from a provider of your choice, to seamlessly allow your customers to make payments.
Making use of integrated payment partners can also assist in digitally transforming your company. For example, make the shift from printed and posted customer statements to digitized customer statements and save huge amounts of revenue - not to mention lessening your carbon footprint!
Collection agencies can also expect up to a 10% increase in success rates of payments made by delinquent payers, and improved promise-to-pay plan agreement sign-ups. Loan agencies and insurance agencies can also expect increased customer engagement due to ease of repayments and co-payment processing.
Our payment partners
We are currently fully integrated with the following payment providers.
How to integrate with a payment partner
If you are not already registered with an online payment provider, we recommend visiting our integrated payment partners' websites as listed above to compare fees, packages, etc., and selecting the provider most suitable for your needs.
Using an integrated payment partner has the following benefits:
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Allows for ease of use and fewer steps for the customer to follow.
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Boosts trust and ensures user-friendliness.
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Encourages clients to want to use the payment system again in the future.
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Makes payments more trackable in the event something goes wrong.
Once you have signed up with the payment partner, Mobiz will require your merchant account details (provided either by you or, with your permission, directly from your payment partner). Once we have received these details we can integrate your merchant account directly into the Mobiz payment environment. Any payments made via the Mobiz platform will be paid directly into your merchant account for you to easily track.
If you have an existing account with a preferred payment partner that is not already integrated with Mobiz, you can make use of destinations to add a unique payment link to your template. View this article to learn how to add destination links.
Please contact your payment partner directly to enquire about obtaining unique payment links, payment process instructions, and any considerations you may wish to inform your customers of in your template, such as payment references.
Customer journey
See the below infographic to see a typical customer payment journey when using the instant EFT function.
