Creating an account with Mobiz is quick and easy, but you may still have some questions. We've added the most asked questions below - if there is anything we haven't covered here, please let us know!
Q: How do I set up my Mobiz account?
A: Follow the steps below:
Mobiz will send you an OTP to use as a password when first signing up. You will be required to complete your account setup within 24 hours of receiving this OTP.
STEP 1: Please head over to https://client.mobiz.co.za
STEP 2: Enter the email address you provided when signing up with Mobiz as your username
STEP 3: Enter the OTP sent to your cell phone number as the temporary password
STEP 4: Create your unique password
Q: What are credits and how do I add credits to my account?
A: Credits are used to facilitate the sending out of your campaigns. Each campaign is charged per send using the available credits on your account. If you do not have any credits left on your account, all you need to do is contact help@mobiz.co to assist with loading more credits.
Q: How do I change or reset a lost or forgotten password?
A: If you have lost or forgotten your password, or would simply like to change it for any reason, kindly contact our help desk help@mobiz.co for further assistance.
Q: Where can I get some additional training, or find out more about using certain features?
A: You will need to contact help@mobiz.co if you require additional training. Be sure to check out our other articles in the Knowledge Base for more!